Terms of service

This legal agreement applies between you (site visitor and customer) and Yunshotea. By accessing, browsing or placing orders on yunshotea.com, you acknowledge that you have read, understood and fully accept all terms below. If you disagree with any clause, please stop using our website immediately.

1. General Introduction

1.1 “We”, “us” and “our” refer to Yunshotea, the operator of yunshotea.com. “You” means all visitors and purchasers using this website. 1.2 These terms exclusively govern all transactions and site usage between both parties. The version effective on your order date shall prevail. 1.3 Yunshotea reserves the right to revise these terms at any time without prior notice. Continued use of the website after updates constitutes your acceptance of revised clauses.

2. Products & Inventory

2.1 All available tea and tea ware products are listed in our online catalog, subject to real-time stock availability. 2.2 We strive to provide accurate product descriptions and photos. However, product colors may differ slightly due to monitor display differences, and photos shall not be deemed identical to physical goods. 2.3 We maintain reasonable inventory levels. If items go out of stock after you submit an order, we will notify you via your registered email and share estimated restock timelines. If goods are permanently unavailable, we reserve the right to cancel your order and inform you by email.

3. Pricing Rules

3.1 All product prices are displayed in U.S. dollars (USD). The price shown on the product page and confirmed at checkout is the applicable product price at the time of purchase.
3.2 Shipping charges and applicable taxes, if any, are calculated separately and displayed before payment.
3.3 A flat shipping fee of $9 USD applies to orders under $99 USD. Orders of $99 USD or more qualify for free standard shipping within the United States.

4. Order Rules

4.1 To place an order, you shall complete the checkout form, verify all information and finish payment via supported payment methods. 4.2 You take full responsibility for the authenticity and completeness of all contact, shipping and personal information submitted during checkout. 4.3 Our system automatically records all order details as official transaction records. 4.4 Only individuals with full legal capacity to make online purchases under local laws may submit orders. 4.5 After your payment is successfully approved by the payment provider, we will send an order confirmation email to your registered inbox. A sales contract is only formed after payment confirmation is received by our system. 4.6 Order processing will commence immediately after successful payment validation. If your payment is rejected by the payment institution, your order will be automatically canceled and you will be notified by email. 4.7 Yunshotea reserves the absolute right to reject or cancel any customer order without explanation, especially for users with unresolved disputes from prior orders regarding payment or delivery.

5. Delivery Terms

5.1 Orders will be delivered to the shipping address provided at checkout. You are responsible for ensuring that your shipping information is complete and accurate. Additional costs or delivery issues resulting from incorrect or incomplete address information may be the responsibility of the customer.

5.2 Processing and delivery times shown on our website are estimates and are not guaranteed. Actual delivery times may vary due to carrier delays, customs clearance, weather conditions, public holidays, or other circumstances beyond our reasonable control.

5.3 For current shipping fees, estimated delivery times, tracking information, and other shipping details, please refer to our Shipping & Delivery Policy.

6. Privacy Policy

Your use of this site is also governed by our independent Privacy Policy. All privacy rules are incorporated into these terms and form part of this binding agreement. Please review our Privacy Policy page for full details of data collection and usage rules.

7. Third-Party Website Links

Our website may contain hyperlinks to external third-party platforms. We do not endorse or take responsibility for the content, security or service availability of any external sites. You access all third-party links at your own risk.

8. Warranty Disclaimer

All site content, tea products and tea wares are provided on an “as-is” basis. To the maximum extent permitted by applicable law, Yunshotea disclaims all express, implied or statutory warranties of any kind. We do not warrant that the website will operate uninterrupted, free of errors, viruses or other harmful programs. Some jurisdictions do not allow full exclusion of implied warranties, so this clause may only apply partially in those regions.

9. Limitation of Liability

Under no circumstances shall Yunshotea be held liable for any direct, indirect, incidental, special or consequential damages arising from your access to or use of this website, including all linked external platforms and resources.