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Contact Yunsho Tea

We are here to help with questions about our Chinese loose-leaf tea, artisan teaware, orders and delivery.

Whether you would like help choosing a tea, understanding a brewing method or checking the status of an order, please send us a message using the contact form below.

Product & Brewing Questions

Not sure which tea or teaware is right for you? Tell us what flavors you enjoy, how you usually brew tea or what kind of tea experience you are looking for. We will be happy to offer a thoughtful recommendation.

Order Support

For questions about an existing order, please include:

• Your order number
• The name and email address used for the order
• A brief description of your question
• Photos, when relevant

Providing these details will help us respond more efficiently.

Shipping & Returns

Before contacting us, you may find the information you need in our:

• Shipping & Delivery
• Returns & Refunds
• Frequently Asked Questions

这些加粗文字应分别链接到对应页面，并在当前窗口打开。

Contact Information

Email: support@yunshotea.com

We typically reply within [1–2 business days], Monday through Friday, excluding public holidays.

Please note that response times may be slightly longer during product launches, holidays or periods of unusually high order volume.

Send Us a Message

Please complete the form below. We will respond as soon as possible.